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Live Platform

Unified Customer Support for Shopify Merchants

All Your Shopify Data + Support Emails in One Dashboard. Save 5–10 minutes per ticket.

SwiftReply automatically syncs your Shopify orders with every customer email. See complete order history, customer data, and AI-powered reply suggestions in one unified workspace—without switching between tools.

Enterprise-Grade Infrastructure
Global infrastructure with 99.9% uptime and enterprise redundancy.
Bank-Level Security
Encryption at rest and in transit with strict access controls.
Powered by Advanced AI
Order-aware AI that speeds up accurate responses.
Shopify Integration • GDPR Compliant • Enterprise Security
Core Capabilities

Everything You Need in One Unified Dashboard

Everything you need to manage Shopify customer support efficiently with AI-powered automation

Shopify Data, Instantly

Every customer email shows their complete order history, status, and purchase data automatically. No manual lookup in Shopify Admin.

AI-Powered Reply Suggestions

Get context-aware reply suggestions based on order status and customer sentiment. Review, edit, and send—typically saves 5-10 minutes per ticket.

All Emails Auto-Synced

Gmail and Outlook emails automatically imported and matched with Shopify customers. Zero manual work, zero missing context.

Unified Ticket Management

Manage tickets, view order data, and send replies in one workspace. Eliminate context switching between Gmail, Shopify Admin, and other tools.

Designed for Shopify merchants
Integrations

Seamless Integration with Your Existing Tools

One-click OAuth setup with Shopify, Gmail, and Outlook. All your customer data and support emails automatically unified and synced in real-time.

Primary

Shopify

Gmail

Outlook

Shopify
SwiftReply
Email
One-click OAuth setup • No developer required
Trusted by Shopify Store Owners

Built for Busy Shopify Merchants

Save hours every week with intelligent automation

5–10 min
Saved Per Ticket
100%
Shopify Data Synced
Zero
Manual Order Lookups
"SwiftReply provides the professional tooling we need to scale our customer support efficiently while maintaining quality."
Early Access Partner
Simple 3-Step Process

Get Started in 3 Simple Steps

Get up and running in minutes. Start converting support into sales today.

1
Step 1

Connect Shopify + Email

One-click OAuth with Shopify and Gmail/Outlook. All your order data and customer emails sync automatically.

2
Step 2

Automatic Data Matching

Every customer email is instantly matched with their Shopify order history and customer data. Fully automated—no manual searching or copy-pasting required.

3
Step 3

Respond from Unified Dashboard

View complete order details, review AI-generated reply suggestions, and respond—all in one workspace. Typically saves 5-10 minutes per ticket.

⚡ Average setup time: 5 minutes
Transparent Pricing

Choose Your Store's Growth Plan

Scale your Shopify support as your business grows. Professional plans for every stage.

Free
Up to 1,000 tickets/month
Most Popular
Pro
Up to 5,000 tickets/month
Enterprise
Unlimited tickets (fair use)
See pricing
30-day money-back guarantee • Cancel anytime
Frequently Asked Questions

Questions from Shopify Store Owners

Everything you need to know about SwiftReply for your Shopify store

How does SwiftReply improve efficiency compared to using Gmail and Shopify separately?

SwiftReply eliminates context switching by displaying all customer order data alongside support emails in one unified dashboard. AI-generated reply suggestions are based on real-time order status. Merchants typically save 5-10 minutes per ticket.

What are the main benefits of centralizing support in SwiftReply?

SwiftReply unifies customer emails, Shopify order data, and AI-powered automation in one workspace. This eliminates manual order lookups, reduces context switching, and speeds up response times. Most merchants report saving 10-15 hours per week.

What happens to my data if I cancel?

Your data remains yours. Export everything before canceling. We delete your data within 30 days per GDPR.

Do you support Shopify Plus?

Yes. SwiftReply works with all Shopify plans, including Shopify Plus stores.

What kind of support do you offer?

We provide comprehensive onboarding, dedicated support channels, and extensive documentation to ensure your success.

Still have questions?

Our support team is here to help you get started with SwiftReply.

support@swiftreply.ai